For those outside of NYC, Dr. Jonathan Zizmor, dermatologist, is a bit of a legend in the local marketing world. This is almost entirely due to his horrifically cheesy subway ads that are as much of a New York mainstay as dirty water dogs. The billboards are design nightmares, filled with rhetoric, and, for some reason, always involve rainbows.
But here’s the thing – everybody knows him. He’s become a celebrity and I imagine his business is doing well considering he’s still around. His approach, as cringe-worthy as it is, sparks emotion, attention, and reaction. It might involve someone dressing as him for Halloween, major candy brands playing off his infamy, or a comedy TV show mocking his ads. The guy even turned down a guest appearance on 30 Rock!
The lesson here is: you can incite WOM in many different ways, even by being gloriously bad.